22Miles Interactive Wayfinding is a digital platform that helps people navigate complex spaces like hospitals, airports, sports arenas, higher education campuses, office buildings, and transit hubs. For over 15 years, organizations such as the Cleveland Cavaliers, Harvard, and New York’s Moynihan Train Hall at Penn Station have used it to welcome and guide visitors.

The platform combines interactive maps, signage, and mobile experiences into one integrated system so visitors can easily find destinations, reduce stress, and move more confidently through your facility. It’s designed as both software and a service, meaning you get the technology plus support for setup, customization, and ongoing updates.

Key capabilities include:

• Interactive 3D maps with “go this way” arrows, ADA-accessible routing, and smart pathways.
• Kiosk and mobile wayfinding managed from a single back end, so visitors can start at a kiosk and continue on their phones.
• AI Assistant with multilingual chat to guide users to key locations like restrooms, dining, and amenities.
• Flexible deployment options, from turnkey solutions to API/SDK-based integrations for in-house development teams.

22Miles is built to be customized so you can reimagine wayfinding around your specific facility, brand, and user needs.

On the visual and mapping side, you can:

• Choose from diverse map styles, from sleek 3D designs to more classic templates that align with your brand.
• Use the Map Designer Editor Tool to build or edit maps, import 3D models, manage routes, and adjust rooms and nodes.
• Import CAD or PDF floorplans, or drag and drop PNG/SVG floor plans, then optimize them into immersive 3D experiences.
• Add 3D furniture and fixtures (desks, chairs, stairs, and more) for a more realistic, immersive map.
• Use Stacked 360 Map views so users can understand how multiple floors connect.

For functionality and content, you can:

• Go beyond simple A-to-B directions by highlighting attractions, amenities, and points of interest for visitors, students, employees, or patients.
• Use dynamic map pop-ups to surface relevant information, updates, or promotions at specific locations.
• Quickly update layouts and floorplans using PublisherPro, so changes in your space are reflected in real time.

On the integration side, you can:

• Leverage APIs and SDKs to embed wayfinding into your own apps or web experiences.
• Integrate with tools you already use for space booking, emergency alerts, and occupancy data.
• Connect IoT devices like RFID/NFC readers, occupancy sensors, and space condition devices to automate and visualize room status, hoteling, and hotdesking on 3D maps.

All of this is managed through a central platform, so you can keep your wayfinding experience aligned with your brand and evolving facility needs.

22Miles extends beyond static maps to help you rethink how people move through and use your spaces, especially on mobile and in hybrid workplaces.

Mobile wayfinding options include:

• QR code access so visitors can scan and navigate directly from their phones without downloading an app.
• Browser-based interactive 3D maps using the HTML5 API.
• Native mobile apps built with the 22Miles SDK for a richer, branded experience.
• One-click publishing of mobile apps that reuse the same maps, animations, and pathways from your kiosks.

Analytics and optimization capabilities help you understand how people use your facility:

• Track wayfinding usage to see which destinations are most popular.
• Analyze traffic patterns to improve signage, layouts, and staffing.

Workspace booking and hoteling are supported through Delphi hoteling and hotdesking features:

• A frictionless booking system for desks, meeting rooms, and event spaces.
• Integration with occupancy sensors, RFID readers, and automated check-ins for accurate, real-time space usage.
• Data-driven workspace allocation to optimize how your office is used and improve overall efficiency.

Together, these capabilities help you create a more connected facility where navigation, space booking, and real-time data work in sync to support visitors and employees.